Premium Suede City Shoes

Shipping Policy

We ship to all European Union countries except some remote islands If you can checkout it means we ship to your location

Orders are processed within 1 to 2 business days Monday to Friday

Delivery usually takes 4 to 6 business days within the EU

Shipping costs vary by location and order value Free shipping may apply during promotions

After shipping you will receive a tracking email to follow your order

Please enter your address carefully We are not responsible for delays or returns caused by incorrect information

If delivery fails and the package returns to us we will contact you Additional shipping fees may apply

For questions contact us at Support@Fashiondate.uk Monday to Friday 9 AM to 6 PM GMT

We want you to be fully satisfied with your purchase At Fashion Date you can return eligible items within 14 days of delivery

To qualify for a return items must be unworn unused and in original condition with all tags and packaging Items must not be washed altered or show signs of wear Final sale or non-returnable items are excluded

Return shipping is free within the European Union For customers outside the EU return shipping costs are your responsibility unless the item is defective or incorrect

To start a return please contact Support@Fashiondate.uk with your order number We will send return instructions and a return label if applicable

If you receive a damaged defective or incorrect item notify us within 48 hours with photos and your order number We will arrange a replacement or full refund including return shipping

Once we receive and inspect your return you will get a confirmation email Approved refunds are processed to your original payment method within 7 business days Refund times may vary by bank or card provider

We do not offer direct exchanges Please return your item and place a new order for different sizes or styles

EU customers have the legal right to cancel their purchase within 14 days without giving a reason Contact us at Support@Fashiondate.uk within 14 days to exercise this right

Questions? Contact us at Support@Fashiondate.uk Monday to Friday 9 AM to 6 PM GMT